Effective Date: August 1, 2026
ZALVIQ (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect information when you visit zalviq.com or interact with our services.
Information We Collect
We may collect the following types of information:
Personal information you voluntarily provide through our contact form, including your name, email address, phone number, and message content.
Technical data collected automatically, such as your IP address, browser type, device type, operating system, pages visited, time spent on pages, and referring URLs.
Cookies and similar tracking technologies used for website functionality and analytics.
How We Use Your Information
We use the information we collect to respond to your enquiries and provide requested services, improve and optimise our website experience, analyse website traffic and usage patterns, communicate with you regarding our services where you have consented, comply with applicable legal obligations, and protect our website against fraud or misuse.
We do not sell, rent, or trade your personal information to third parties.
Legal Basis for Processing
We process your data based on your consent (e.g., when you submit a contact form), our legitimate business interests (e.g., website analytics and security), and compliance with applicable data protection laws in your jurisdiction.
Cookies
Our website uses cookies for essential functionality and analytics purposes. Essential cookies are necessary for the website to operate correctly. Analytics cookies help us understand how visitors interact with our site. You can manage or disable cookies through your browser settings. Disabling certain cookies may affect your experience on our website.
Third-Party Services
We may use trusted third-party services for website hosting, analytics, and email delivery. These providers process data on our behalf under their own privacy terms and are contractually bound to protect your information. We do not share your personal data with third parties for their own marketing purposes.
Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law. Contact form submissions are retained for up to 24 months unless a longer period is required for ongoing business or legal purposes.
Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Your Rights
Under applicable data protection laws, you have the right to access the personal data we hold about you, request correction of inaccurate or incomplete data, request deletion of your personal data, withdraw your consent at any time where processing is based on consent, and lodge a complaint with the relevant data protection authority in your jurisdiction.
To exercise any of these rights, contact us using the details below.
International Data Transfers
Your data may be processed on servers located in different jurisdictions. Where this occurs, we ensure appropriate safeguards are in place to protect your information in compliance with applicable regulations.
Children’s Privacy
Our website is not directed at individuals under the age of 18. We do not knowingly collect personal data from children. If you believe we have inadvertently collected such information, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. We encourage you to review this policy periodically.
Contact
If you have any questions about this Privacy Policy or wish to exercise your rights, contact us at:
ZALVIQ
Email: info@zalviq.com
Website: www.zalviq.com